Frequently Asked Questions

Everything you need to know about your journey to wellness.

When will my order ship?

Most orders are processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking information to monitor your delivery.

What is your return policy?

We offer a 60-day money-back guarantee on our products. If you are not completely satisfied, please contact our customer support team to initiate a return or exchange.

Are your products gluten-free and non-GMO?

Yes, the majority of Dr. Kellyann products are formulated to be gluten-free and non-GMO. Please check the specific ingredient label on each product page for detailed dietary information.

How do I manage my subscription?

You can easily pause, skip, or cancel your subscription at any time by logging into your account portal on our website and selecting the 'Manage Subscriptions' tab.

Do you ship internationally?

Currently, we ship to the United States and select international locations. Shipping rates and delivery times vary depending on the destination country.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as modern payment options like PayPal, Apple Pay, and Shop Pay.