Returns & Exchanges

At Dr. Kellyann, we stand behind our products with a 60-day money-back guarantee. If you are not completely satisfied with your purchase, you can return your items for a full refund, excluding shipping and handling fees.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal within 60 days of your purchase and enter your order number and zip code to start the process.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all products are well-protected to prevent damage during transit.

• 3.
  Print and Attach Label

  Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return shipment.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 7-10 business days.